supersheep
Hashimoto Kōji
Former Admin
Posts: 2,242
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Post by supersheep on Dec 31, 2010 0:47:22 GMT -5
I logged into the embedded chat and it didn't play! HELP!Make sure you downloaded and installed the Veetle plugin. Check other channels to see if they work as well. I did that, it still doesn't workGood solutions: Refresh your browser Restart your computer (sometimes the simplies solution is the best) Check security settings on your computer (it may be blocked) Try to actual link (The embedded page isn't promised to work) Try another browser/computer (some reported this helps) Check Veetle's troubleshooting/help page. Bad Solutions: Yell at supersheep (I swear he didn't conspire to keep you out) Post how stupid Veetle is and that we need to find a new service by tomorow. (We get these every year, we really don't care ) Give up (There's always a solution, you just have to find it) Only supersheep's channel doesn't work! Why?I don't know why that would happen. I watch my stream continuously to make sure there are no service interruptions. There may be a backup stream in the unlikely event that you have this problem. I'll have someone in the audience monitoring as well and will alert me if there is a problem. What do I do when I try everything and it still doesn't work.Connect to RiderLeangle's backup stream. It will have probably have a user limit and should ONLY be used in the event that you can't use Veetle. It should NOT be a replacement because you don't like Veetle. They need to be saved for those that can't get Veetle to run.
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supersheep
Hashimoto Kōji
Former Admin
Posts: 2,242
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Post by supersheep on Dec 31, 2010 0:58:23 GMT -5
Posted a troubleshooting section.
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Post by RobbyMac on Dec 31, 2010 4:03:40 GMT -5
It's not a troubleshooting problem if every stream works but one..... I tried 2 different browsers and restarting my computer... I hope we have time to test right before 26 because I'm not staying up all night to find out I can't watch it.
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scnoi1217
Administrator
Retired Staff
Ummm...not sure what to say here...
Posts: 3,595
Staff Member
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Post by scnoi1217 on Dec 31, 2010 11:37:49 GMT -5
Well, for the three of you, what is the stream actually doing when you go there? This is news to me.
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Post by YoDaUO on Dec 31, 2010 11:39:58 GMT -5
Well, for the three of you, what is the stream actually doing when you go there? This is news to me. It is loading. The loading bars keep going and going but it never loads.
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scnoi1217
Administrator
Retired Staff
Ummm...not sure what to say here...
Posts: 3,595
Staff Member
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Post by scnoi1217 on Dec 31, 2010 11:42:23 GMT -5
Unlocking this so that if people did have a problem, they can address it here.
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Post by cole77000 on Dec 31, 2010 11:51:30 GMT -5
Same here
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scnoi1217
Administrator
Retired Staff
Ummm...not sure what to say here...
Posts: 3,595
Staff Member
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Post by scnoi1217 on Dec 31, 2010 12:12:08 GMT -5
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supersheep
Hashimoto Kōji
Former Admin
Posts: 2,242
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Post by supersheep on Dec 31, 2010 16:29:20 GMT -5
I really do not think that the problem is the stream or Veetle when it's working for 95% of people. Rider agreed to provide a backup stream for those of you who can't use Veetle.
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Post by TCM on Dec 31, 2010 16:37:38 GMT -5
Only thing we have to knock on wood about with Veetle is that they hopefully won't be doing maintenance during that time because if so then we might have a problem.
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Post by YoDaUO on Dec 31, 2010 17:20:45 GMT -5
Hey how can I check the security settings on my computer? (I have mozilla firefox) Thanks rider, can I have the link to your stream?
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Post by RiderLeangle on Dec 31, 2010 17:29:49 GMT -5
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supersheep
Hashimoto Kōji
Former Admin
Posts: 2,242
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Post by supersheep on Jan 1, 2011 2:45:27 GMT -5
Can we please try to keep this topic to problems and solutions regarding the streaming?
If you want to discuss methods to watch please do that in the How to watch thread.
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supersheep
Hashimoto Kōji
Former Admin
Posts: 2,242
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Post by supersheep on Jan 1, 2011 17:35:46 GMT -5
I will be in the chat service to help those that have problems.
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Post by YoDaUO on Jan 1, 2011 19:21:41 GMT -5
Ok the veetle is working fine but for some reason it keeps "crashing"?? Every 3 or so minutes I lose connection and I have to wait about a min before I can watch again and 3 min later it crashes again..... What should I do?
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Post by TCM on Jan 1, 2011 20:02:51 GMT -5
Restart your computer.
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Post by YoDaUO on Jan 1, 2011 21:13:27 GMT -5
It didnt help. I lose internet connection on my modem in a few minutes (it restarts). I tried 2 computers and the modem still restarts every few minutes thus making me lose connection for a minute or two.
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Post by TCM on Jan 1, 2011 21:17:40 GMT -5
That's a modem problem then it seems. Rider will have a stream come Sasuke time but still play the games in chat if you want.
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lars072
Jessie Graff
10%
Posts: 1,001
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Post by lars072 on Jan 1, 2011 21:56:42 GMT -5
Anyone having problems? My screen freezes after a few seconds and keeps cuttign in and out every so often. HELP!
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Post by obakemono on Jan 1, 2011 22:18:05 GMT -5
It didnt help. I lose internet connection on my modem in a few minutes (it restarts). I tried 2 computers and the modem still restarts every few minutes thus making me lose connection for a minute or two. If it's a problem with your connection, there's not much that can be done. If it doesn't work for the broadcast, you should at least be able to download it quickly. The Navi was uploaded in record time this time.
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